Terms and conditions

 

§ 1 General

1.1 All goods and services from kippashop.com (hereinafter "provider") are made solely on the basis of the following terms and conditions valid at the time of the order. Unless expressly agreed in writing differing terms and conditions do not apply.

1.2 Entrepreneur in the meaning of the terms and conditions are businesses, individuals or legal entities under public law or public law special funds, which trade on contract with the providers acting in their commercial, self or professional activity.

1.3 Consumers according to the terms and conditions are natural persons and contract with the provider not for purposes of commercial or in their professional activities can be attributed

1.4 Client for the purposes of these Terms and Conditions are both consumers and entrepreneurs.

1.5 All prices are Euro prices unless otherwise stated and are inclusive of VAT.

1.6 All sizes are approximate.

1.7 Our offered kippot are handmade, a complete standatisation is not possible and this is part of their appeal. Some small variations from in measurements, color and softness can be expected.

§ 2 Conclusion

2.1 The presentation of products in our online shop is not a legally binding offer, but is a non-binding online catalog.

2.2 With your order you submit a binding offer to the seller to conclude the contract with you. When you find the product you want, you can put this non-binding by clicking the button [Add to cart] in the basket. The contents of the cart can be viewed at any time without obligation by clicking the button [cart]. By clicking the button [order], you place a binding order in the shopping cart. By sending the order the customer accepts these terms and conditions as alone prevail to the legal relationship with the provider.

2.3 The provider shall acknowledge receipt of the customer's order by sending a confirmation e-mail. This confirmation is not yet accepting the contract offer by the customer. It merely serves to inform the customer that the order was received from the supplier. The declaration of acceptance of the offer made by the delivery of goods or an explicit declaration of acceptance.

§ 3 Delivery and Returns

3.1 We will deliver by the companies Hermes and DHL. We only send goods insured, and with the possibility of tracking and tracing. If you are not in an attempt to be accessible, you receive a message. It will be made up to 3 delivery attempts for your shipment, then the parcel goes back to our logistics center. Extradition does not take place on Saturdays.

3.2 The delivery time is 2-5 working days if the goods are in stock, and 20-25 days for goods to be ordered from the manufacturer. Personalization delayed the delivery of goods by between 5 to 30 days, depending on the kind of personalization, but only when the goods are in stock. The maximum delivery of all orders is 30 working days. Please note the product description. Please note that dispatch is only possible after payment in advance.

3.3 If at the time of the customer's order no items of his chosen product are available, the provider will notify the customer with a separate email. If the product is permanently out of stock, the provider refrains from a declaration of acceptance. A contract is concluded in this case.

3.4 If the customer's product specified in the order is temporarily unavailable, the provider shall notify the customer with a separate email. If a delivery delays of more than two weeks, the customer has the right to cancel the contract. Moreover, in this case is also the provider entitled to withdraw from the contract. Here, he will immediately refund any payments already made by the customer.

3.5 on all product detail pages, the quantity of the goods which are in stock is specified. When ordering a quantity beyond this, the goods must be ordered from the manufacturers, representing a turnaround time of up to 40 days. Please note that the number of units shown here solely for the customer's information is used and is not contractual.

3.6 If the customer is an entrepreneur, all the risks and dangers of dispatch go over to the customer once the goods have been delivered by us to the authorized logistics partner. Delivery dates are given in good faith. Unscheduled delivery obstacles, such as force majeure, strikes, breakdowns of pre-and subcontractors shall entitle us to postpone delivery or to cancel the contract in whole or in part. Claims of the customer for late delivery or non-delivery is excluded in any case.

3.7 Partial deliveries are permissible if they are reasonable to the client.

3.8 The shipping charges within Germany are flat 4,- Euro. The shipping costs for all other countries, as well as other information, please see our list of terms of delivery here.

3.9 Where goods are delivered outside the EU and Switzerland, import duties may apply, which are borne by you.

§ 4 Retention of title

4.1 The delivered goods remain the property until full payment of the provider.

§ 5 Withdrawal

5.1 If the client is a customer, he is entitled to cancel his contract at the end of the declaration of intent without giving reasons within 2 weeks. The period begins on the date of receipt of the goods when it is received at the time the consumer was already reflected in the written form revocation. The revocation is made by returning the goods to the kippashop.com Boris Schechtman, Eisenzahnstr. 41, 10709 Berlin, or by declaration in writing to the provider. To meet the term protection the timely sending of the cancellation or the goods is sufficient. The withdrawal does not apply for orders of goods made to your specifications or clearly tailored to your personal needs (special order, personalization).

5.2 Transportable goods should be returned at our expense and risk to provider’s address you can find in §5.1. Deviating from this, the customer has to pay the regular cost of the return, if the purchase price of the returned goods does not exceed 40.00 EUR or has not yet paid at full price.

5.3 In the case of effective cancellation of the purchase already paid the amount will be reimbursed back to the customer. Do the customer withdrawal goods wholly or partly in bad condition, he has so far provide replacement value, even if the impairment is based on its intended putting into use. The impairment may correspond to the total purchase price. An impairment of the customer, in particular avoiding the fact that he takes the goods not like an owner in use and omitting everything, which impairs their value.

5.4 The right of withdrawal applies only to consumers or private individuals and is therefore ineffective for contracts trader.

5.5 If the customer is an entrepreneur we take back the goods only with our prior written confirmation back. 

§ 6 Guarantee

6.1 The warranties for consumers depend on the general legal provisions.

6.2 Warranty for entrepreneurs: For all items apply the legal guarantee, unless a longer period is specified. If items are purchased with a defect, we are entitled to either repair or equivalent replacement. A service provided under the manufacturer's performance does not lead to extension of the warranty period and establish any new warranty. All warranty cases need a prior agreement by the provider before a return delivery. Shipments without freight prepaid will not be accepted.

6.3 Complaints of entrepreneurs (eg, manufacturing defects, shortages, shipping damage, wrong deliveries) are immediately to report to the provider in writing no later than within 7 working days of receipt of the goods, in any case before resale, destruction or disposal. In case of legitimate complaints following replacement, repair or pay the total bill for the defective products by the provider. Here, the buyer bears up to a value of the return of EUR 50, - Euro net of costs incurred.

§ 7 Notes on Privacy

7.1 The provider collects under the management of contracts the customer's data. He respects the provisions of Germany’s Federal Privacy Act. Without the consent of the customer the will collect and use data will only to the extent necessary for the execution of contracts and for the use of tele-services, billing, shipping and intern statistics.

7.2 Without the consent of the customers the provider will not use his data for purposes of advertising, market research or opinion polls.

7.3 The customer always has the ability to retrieve data from the shop under his profile, change this or delete them. In addition, in respect of the customer's consent and further information on data collection and processing, and the Privacy Policy is available on the website of the provider at any time by clicking the button "privacy" in a printable form.

§ 8 Legal Jurisdiction

8.1 German law applies excluding the UN sales law.

8.2 For consumers, this choice of law applies only to the extent that this does not canceled by mandatory provisions of the law of the State in which he has his habitual residence.

8.3 All disputes arising under the contract to a contractor, the court of the headquarters of the provider is responsible.